Joseph James Eluekunnel
"I was so relieved on 18th Aug night when the on-road service gents at Uppala centre gave me a great saving hand by reactivating the broken power supply to fan, wipers and power windows. We realised the issue only after nearing the NH66 highway when the rain struck us badly and wanted the windscreen wipers and a/c fan to work. My family & I were so scared to continue journey in the bad weather but we badly needed to reach Kannur that night from Ullal where we visited a family member. The car I travelled was my co-brother’s ESTILO wheras I personally use a DZIRE at Kottayam. I showed the issue to 2 electricians & a 3rd party workshop before reaching Uppala but none of them couldn’t identify the issue. To summarise, as a user/customer of maruthi cars for couple of decades now, this 24hr service that you have programmed is EXEMPLARY and highly value-added. I take this opportunity to express my sincere gratitude to Uppala Popular centre technician & leads who demonstrated a great confidence in troubleshooting, his agility in quick decison making and finally fixing in a very short span with a sincere SMILE of SATISFACTION. SIMPLY GREAT SERVICE. Please do continue the same and anything beyond. The value added in this instance is million timesfold for my family for just Rs.500 in a span of 30minutes!" Many thanks & Regards